Call and Response
Of the evil and tyranny of bureaucracy
Yes, you, Santander, you bunch of fuckwits.
Please hold while we put you through to our team,
Oh…good morning, my account seems to be locked.
Calls are monitored by our control regime.
Buying a ticket; which came as a shock.
Security has reviewed online payments,
Travelling home for Christmas break.
Apologies for the inconvenience.
Well attempting to; got this flight to make.
All issues raised are quality assured,
Look. Got family waiting. At the other end.
I confirm your concerns are taken on board.
I need money now. Release the cash and send.
Send a high resolution image of your passport.
Then please call again. We’ll prepare your report.