Call and Response
Of the evil and tyranny of bureaucracy
or
Yes, you, Santander, you bunch of fuckwits.
Please hold while we put you through
to our team,
Oh…good morning, my account seems to
be locked.
Calls are monitored by our control
regime.
Buying a ticket; which came as a
shock.
Security has reviewed online
payments,
Travelling home for Christmas break.
Apologies for the inconvenience.
Well attempting to; got this flight
to make.
All issues raised are quality assured,
Look. Got family waiting. At the
other end.
I confirm your concerns are taken on
board.
I need money now. Release the cash
and send.
Send a high resolution image of your
passport.
Then please call again. We’ll prepare
your report.
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